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- Hubspot CRM Highlights
- Disadvantages of Hubspot CRM
- Hubspot CRM pricing
- Hubspot CRM review by InterCoaching
- Hubspot CRM, the complete test of prices, features and customer reviews.
- Our opinion on Hubspot CRM Summary table
- Contact management in Hubspot CRM: Our opinion
- Opportunity management on Hubspot CRM Our point of view
- Ease of use and ease of use
- Hubspot CRM customer reviews. Hubspot CRM
- Advantages and disadvantages
HubSpot is the leading inbound marketing platform.
HubSpot helps you attract visitors, convert leads, and close sales, all from one platform. With this free CRM, you can track your progress and see how your campaigns are performing. Plus, with this marketing, sales, and customer service software, you can work more effectively with your team to achieve results.
HubSpot was designed for busy business owners who want to get the most out of their marketing efforts without spending a lot of time or money. It makes growing your business easy with automated tasks and powerful tools that do the hard work for you. And they’re always there to help you whenever you need them – just contact the award-winning customer support team.
Sign up for a free trial of Hubspot today!
Hubspot is a robust solution with a long history of inbound marketing. It’s a powerful solution when combined with Hubspot Marketing Hub, for better integration between sales and marketing.
Perfect for inbound sales teams
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Hubspot CRM Highlights
- Excellent integrations
- Powerful automation features
- A good overview of the pipeline for sales
Disadvantages of Hubspot CRM
- Quite expensive
- Learning curve
- No support in French
Hubspot CRM pricing
- Free trial Free plan
- THE starting price is 41 euros per month (2 users included)
- Maximum price 1104 euros per month (10 users included)
Hubspot CRM review by InterCoaching
Overall Rating 8.5
For cost-effectiveness report 8.6
Ease of use 8.9
Ease of implementation 8.8
Customer Support 8.1
Reports 8.4
Task management 8.6
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- G2 customer reviews: 4.4/5
- Capterra customer reviews: 4.5/5
Hubspot CRM, the complete test of prices, features and customer reviews.
When Hubspot introduced its sales and CRM tools in 2014, it took the value its suite of tools offers businesses to a new level. HubSpot CRM’s lightweight framework with a low price and its user-friendliness are the arguments that make it an excellent alternative to Salesforce.
However, groups that have more complex sales processes or more personalized requirements might struggle to use the platform.
Hubspot CRM has quickly made a name for itself (and has a loyal user base) thanks to its free service. When is Hubspot the best tool? What can the free plan really bring you? What are the limitations of this software?
In this post, we present the results of our entire test.
Our opinion on Hubspot CRM Summary table
Contact management in Hubspot CRM: Our opinion
The CRM allows you to import contacts into Gmail, Outlook, or your company email as well as web forms. Once your contact database is imported, the system automatically updates your contacts and records any sales activity from your contacts.
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HubSpot automatically searches its database of more than 20 million businesses and incorporates industry, revenue, and other information into contact details where possible.
Beyond the sales process, this data can help you segment your customers and prospects to run more targeted and effective marketing campaigns. The platform can support more than 1 million people and businesses, which can meet the needs of many small businesses, especially in the B2B space.
Intercoaching’s opinion
While the filters for contacts could be more precise, the tool will not limit you in the number of imported contacts, which is a significant advantage when deploying a company’s CRM for the first time.
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Opportunity management on Hubspot CRM Our point of view
HubSpot CRM is a fantastic tool to help your sales team improve their sales processes. The sales pipeline that displays in the “Kanban” view helps you track the development of prospects through the sales funnel.
The software allows you to configure up to 50 pipelines. This is beneficial for businesses that sell products or services that require distinct sales methods.
For example, you can create a custom « upsell » pipeline for your current customers or a pipeline for renewing expired subscriptions.
As a deal progresses, it is added to the sales funnel. You can save and create filters to quickly review deals of a certain size, deals scheduled to close within the month, or deals in a specific area.
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It is also possible to view data in tabular form, which is useful for sorting transactions based on seller stage, assigned seller, or expected close date.
HubSpot CRM allows you to closely monitor your customer behavior. Once all the data is added to the CRM system, you will start receiving notifications every time your customers check their email or click on an attachment or link.
Intercoaching’s opinion
The visual appeal of the sales funnel makes it a powerful instrument for tracking the overall progress of your sales activities. Integrating with Hubspot’s marketing software is an effective way to push specific marketing campaigns to your most popular prospects.
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The Intercoaching bonus
The entire CRM benchmark software is downloadable for free in Excel format. You can also find an analysis of each tool on a variety of features, around thirty.
Ease of use and ease of use
The positioning of Hubspot CRM is clear. The software is aimed at small and medium-sized businesses and is intended to be simple and quick to use without requiring hours of training.
The navigation is modern and easy and will allow your salespeople to become more efficient in many areas.
On the other hand, while having the ability to import the contacts you have from your email makes it easier to set up the tool and speeds up the integration process, we are disappointed that the learning curves are so reviews for a tool designed to be lightweight.
Indeed, when your company uses the software for a long time and your sales staff is familiar with the main features, using the program is easy.
On the other hand, its use by your teams could be an obstacle for your company because the full use of Hubspot CRM’s capabilities will require a « cultural » change in the daily activities of your sales representatives.
This adaptation time should not be neglected because your teams will need time to be fully operational.
Once your sellers are able to integrate the daily tasks that need to be done to fully benefit from Hubspot CRM, the system will make their lives much easier, especially in the following areas.
- Respond quickly to customers If you receive a pop-up alert as soon as the prospect performs an action of interest to them (opening the presentation or visiting your site), you can click on it to access various options for interacting with your prospect.
- Use it wherever you need it In Gmail or Outlook 365, you receive an ad hoc pop-up that allows you to see all the details associated with the contact.
- Access powerful features, including: – In Gmail and Outlook 365, you can review your email sequences, document templates, text snippets, documents, and meeting hyperlinks. You will save time writing your emails and coordinating with your customers.
- Automation The tool automates meeting scheduling, and with integration with your conferencing software, you can contact your clients quickly. HubSpot CRM also integrates with Twilio which allows you to call directly through the program. and record calls in the tool, which allows you to better track your prospects.
Intercoaching’s opinion
Hubspot CRM is an extremely powerful tool, however, deploying it within your business is an investment that will last a long time. You should be aware that its implementation will take time. If you are looking for a lightweight and easy to install system, we suggest Pipedrive or ActiveCampaign.
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Hubspot CRM customer reviews. Hubspot CRM
Hubspot CRM user reviews are generally favorable Here are the scores the software receives on major review platforms.
We have compiled the most important advantages and disadvantages that are cited by users.
Advantages and disadvantages
- Cost of CRM: Users like the ability to start for free and have the opportunity to grow before having to pay.
- Sales tracking :Very good tool for managing your outgoing and incoming commercial communications. It allows users to record phone calls and email sequences with just a few clicks.
- Educational tools Customers love the fact that videos allow users to gain knowledge about various marketing concepts.
- Learning curve It is considered too long. People complain that the learning time is too long to use certain features.
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