BNP Paribas, in partnership with Mistral AI, is adopting a resolutely innovative approach by integratingartificial intelligence to transform its real estate credit operations. Through the implementation of an ambitious program, the bank plans to significantly reduce credit granting times while optimizing thecustomer experience. With a target of 1,000 use cases by 2025, BNP Paribas is positioning itself at the forefront ofgenerative AIto create significant added value and optimize its internal processes.BNP Paribas: Artificial Intelligence to Revolutionize Real Estate Credit BNP Paribas is banking on artificial intelligence to revolutionize its real estate credit operations and improve the customer experience. With clear ambitions for 2030, the bank is turning to innovative technologies to reduce credit granting times, optimize the customer experience and fully exploit the potential of generative artificial intelligence. These changes are part of a broader strategy to integrate AI into many aspects of its operations.

An Ambitious Program to Integrate Artificial Intelligence

BNP Paribas has launched an ambitious program to integrate artificial intelligence into the heart of its operations. With more than

750 use cases

already in production as of June 30, 2024, the bank plans to expand this figure to 1,000 by 2025. By leveraging new technologies, BNP Paribas aims to drive significant structural changes in the way it manages its operations, particularly in the area of ​​real estate credit. Optimizing Real Estate Credit through AI One of BNP Paribas’ main objectives is to reduce the time it takes to grant real estate credit. The integration of

artificial intelligence

in these processes improves the speed of decisions and the efficiency of risk assessments. By leveraging AI, the bank can process credit applications faster, providing its customers with a smoother and more efficient experience. Improving the Customer Experience Improving the customer experience is at the heart of BNP Paribas’ efforts. AI allows the bank to better understand its customers’ needs and optimize products and services accordingly. This customer-centric approach not only helps to strengthen satisfaction and loyalty, but also generates additional revenue.

Strategic Partnerships for AI Deployment

The partnership with Mistral AI, a French AI unicorn, is an example of the strategic collaborations put in place by BNP Paribas to accelerate the development of generative artificial intelligence solutions. These alliances allow the bank to remain at the forefront of innovation while strengthening its technological know-how.

Economic Impact and Future Goals

BNP Paribas aims to unlock €500 million in value creation by 2025 through AI. This includes improving customer experience, optimizing costs and strengthening internal management. The bank projects this technological transformation as part of a broader strategic vision for 2030, fully integrating artificial intelligence into its operations.